Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Key Account Officer to join their Airfreight Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.
Responsibilities:
- Ensure smooth and SOP-compliant export operations.
- Manage and coordinate the entire shipment process for customers.
- Develop and implement new processes for export and import operations.
- Continuously review and improve export/import operational procedures to enhance efficiency.
- Prepare KPI reports for customers and attend Operation Review meetings as needed.
- Plan and schedule space for all origin stations.
- Proactively prevent service failures.
- Resourcefully manage recovery processes.
- Coordinate shipments closely with customers and various departments to ensure accurate execution.
- Monitor and ensure prompt customer payments.
- Rectify and resolve payment discrepancies.
Requirements:
- Min Diploma with at least 1 to 2 years relevant experience
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Email: [email protected]
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