About Us: Established in June 1998, Metta Day Rehabilitation Centre for the Elderly (慈光乐龄日间康复中心) specializes in providing rehabilitative care for individuals with physical impairments resulting from stroke, Parkinson’s disease, or other injuries. With a capacity for 75 clients from diverse racial, linguistic, and religious backgrounds, our centre focuses on enhancing independence levels and providing respite for families and caregivers. We offer a comprehensive array of rehabilitative and social support services aimed at maximizing our clients’ functional capabilities and promoting active lifestyles.
Job Title: Rehab Supervisor
Main Responsibilities:
1. Manage Daily Centre Operations
- Ensure smooth daily operations of the centre.
- Optimize client care capacity in adherence to Ministry of Health (MOH) guidelines.
- Uphold Metta Welfare Association’s (MWA) mission to serve clients regardless of religion, race, or language.
- Develop and implement engaging and functional activities for clients.
- Establish, review, and enhance standard operating procedures (SOPs), systems, and processes.
- Maintain centre facilities, ensuring hygiene and cleanliness.
- Monitor and manage centre expenditures within budgetary limits.
2. Manage Person-Centred Care
- Plan and organize person-centred activities tailored to individual client needs.
- Conduct holistic assessments (bio-psycho-social-emotional) as required.
- Coordinate admissions and discharges of centre clients.
- Review practices to identify areas for improvement and maintain care standards.
- Ensure compliance with infection control and prevention measures.
- Encourage active client engagement and participation.
- Maintain effective communication with clients and caregivers.
3. Supervision and Manpower Management
- Delegate responsibilities, provide support, and coach staff in patient care.
- Recruit, supervise, and engage volunteers in programme implementation.
- Establish rules and routines to foster a conducive learning environment.
- Oversee the tasks and duties of Operations Executives.
- Supervise centre staff conduct, discipline, and performance, prioritizing safety.
- Develop staff potential and foster a coaching culture within the centre.
4. Provide Assistance with Administrative Tasks
- Assist in budget planning and resource allocation evaluations.
- Address care coordination and service-related issues.
- Resolve interpersonal and interdisciplinary conflicts and grievances.
- Manage incident reports, investigations, and risk mitigation.
- Support the development of new services as applicable.
- Prepare reports for external authorities and internal management committees.
- Evaluate service effectiveness through surveys and feedback.
5. Other Responsibilities
- Maintain beneficiary confidentiality in compliance with PDPA regulations.
- Participate in Metta Welfare Association’s fundraising activities.
- Cultivate strong community relationships with leaders, beneficiaries, volunteers, and corporate partners.
- Attend relevant training to enhance knowledge, competency, and service delivery standards.
- Undertake additional duties as assigned by supervisors.
Requirements:
- Experience: Minimum 3 years in various healthcare settings, with at least 1 year in a supervisory role.
- Qualifications: Degree in Nursing (minimum requirement) or Eldercare; Post-graduate or Advanced Diploma in Eldercare/Community Care preferred.
- Certifications: Registered with the Singapore Nursing Board; Valid BCLS and AED certification; Completed Covid-19 vaccination.
- Skills: Proficient in computer and IT skills.
Competencies:
- Customer and client engagement skills.
- Strong teamwork abilities.
- Effective communication and interpersonal skills.
- Independent, resourceful, purposeful, and analytical.
- Leadership capabilities.
