About
We are a growing retail and e-commerce business, our mission is to inspire creativity and mindfulness by offering a wide range of beautifully crafted crystals for displays, accessories, and DIY projects, empowering you to manifest your dreams.
This role involves working independently on tasks while also collaborating with other team members to manage and follow through on customer orders, both online and offline. You will play a crucial role in ensuring smooth operations in our growing e-commerce business.
Job Responsibilities
- Order Processing: Ensure that e-commerce and socials’ orders are fulfilled promptly to ensure timely delivery and customer satisfaction
- E-commerce Operation Support: Manage product uploads and photography for e-commerce platforms, ensuring accurate representation and quality imagery
- Fulfill Customer’s Orders & Customisation Request
- Customer Service: Assist with the retail floor on days when the shop is open. This involves sales floor upkeep, cashiering, etc.
- Packing: Packaging products for dispatch or self collection, ensuring items are well protected and presented. Ensure items are well accounted for and ready to be collected/shipped out.
- Inventory Management: Assist in unboxing of new stocks, engage in stock-take and tagging of the new product
- Daily Housekeeping Duties
- Other Ad-Hoc Duties as Assigned
Job Requirements
- High initiative and positive attitude, able to work independently and as a team.
- Simple computer knowledge (Instagram, MS Office, Google Softwares, Excel) is required
- Crystals knowledge not necessary but will be beneficial
- Training will be provided
- Must be able to work min 3 Saturdays & most public holidays
- Able to commit a min of 10 shifts per month (min 4-hours shifts) with min 3 months commitment.
