Job Purpose
The position is responsible for on-boarding new accounts, implementing internal initiatives, solutions or programs for APL Logistics with focus on successful execution and management of implementation.
It involves: -
- Working closely with various stakeholders e.g. customer, commercial, operation, IT etc. to determine scope and requirements
- Preparing project charters, implementation plans, executive summaries, etc., building project teams, monitoring project scope, cost and timeline, and reporting to committee or management team
- Roll out the project to stakeholders and lead in identifying best practices, improvements as part of post implementation of accounts or internal initiatives.
Responsibilities
Operational
- Lead, organize and communicate new customers/customer programs and internal initiatives for timely delivery and quality implementation.
- Coordinate and lead efforts with Commercial, Operation, IT and other internal resources on preparation and flawless execution of projects, ensuring that resource are available and properly allocated to the project.
- Ensure that all projects are delivered on time, within scope and within budget.
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
- Successfully manage the relationship with the clients and all stakeholders by conducting regular meetings, updates.
- Determine key success factors applied to account implementations.
- Perform post-implementation analysis and reviews.
- Perform risk management to minimize project risks. This includes finding
alternate solutions that may resolve the issues impacting the project delivery.
- Create and maintain comprehensive project documentation.
- Review training needs and conduct training for teams to enhance the project management/implementation skills.
Education
Bachelor's Degree or equivalent in Engineering, Logistics, Supply Chain
Management or related field.
Experience
- Minimum 8-10 years of experience working in multinational corporations; preferably in transportation or supply chain industry.
- Minimum of 5 years of project management experience; preferably in global transportation.
- Prior and grounded understanding and experience in managing systems, business implementation and customer onboarding.
- Solid operation experience and product knowledge.
- A proven track record of delivering timely project implementation.
- Strong stakeholders’ management skills for both internal and external
stakeholders.
- Excellent communications and persuasive skills to communicate change at all
levels within the organization.
- Entrepreneurial mindset and results oriented effort for others and self.
- Proficient in the use of technological tools.
- PMP / PRINCE II certification is a plus.
- Experience in managing and directing resources.