Up to 5.5K
· Front-line support for customer inquiries and serve as the in-house resource for the sales operation.*
· Provide day-to-day support to the sales team and customers*
· Order Processing in our Enterprise Resource Planning (ERP) System received via email, fax or phone including but not limited to order types such as outright purchases, Special Access Orders, and Consignment.*
· Manage Travel Stock program, ensuring compliance with Quality System*
· Generate, receive, inspect, disposition, and transact Returned Material Authorizations (RMAs) via Complaint Reporting and ERP systems *
· Maintain all master data management activities including but not limited to new customer set-up and modification, account alignments, Supplier Add Requests (SAR) and Business Partner management. *
· Manage Consignment requests and execution, ensuring compliance with all relevant legal and quality requirements *
· Maintain excellent customer relations *
· Ensure compliance with ERP, Quality Management System (QMS) and financial requirements with respect to documenting usage and billing activities.*
· Inventory Management for in-field locations, and in the warehouse including but not limited to cycle counts, receipt of incoming product, safety stock calculations, expiration management and other warehouse transactions.
· Manage quarterly Reconciliation scans for both Travel Stock and Consignment accounts utilizing SalesForce. Quarterly generation of audit packets ensuring inventory accuracy to the lot ID level and reconciliation of 100%.*
· Serve as backup for accounts payable processing in ERP.[AC1]
· Act as frontline support for International Regulatory Audits; specifically serving as the GDPMDS governance under Singapore regulations.
· Generate and process Returned Material Authorizations (RMAs) via RMA/Complaint Reporting and ERP systems. *
· Support of Quality functions such as RMA inspection, Receiving inspection, and dispositions. *
[AC1]Is this confirmed with AP that SG will be vouchering their own payments? We don’t do this in AU.
How to Apply: send your resume and indicate role(s) you want to apply to: [email protected] or telegram @jocelynchan
Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA License number : 99C4599 Personnel EA License: R1331820
