Salary: up to $3,500
Location: CC Islandwide (will be assigned to the nearest CC based on postal code)
Working Hours: 5 days (4 days weekday, 1 day weekend) - AM: 8:30am to 6pm, PM: 12:30pm to 10pm
Duration: 1-3 years contract
What the role is
Provides administrative support to the Constituency Office and the grassroots organisations. Answers all enquiries from members of the public and keeps abreast of all activities, courses and events available at the community centre/club and other local matters. Assists in the smooth operation of the CO.
Customer Support
- Co-ordinates collection and collation of information on customers and ensures that customer database is updated.
- Leverages on IT system to enhance CC customer experience.
- Initiates marketing / promotion efforts to develop and promote CC courses to meet targets set.
- Assists in organising community outreach and projects, including sub-group activities.
- Provides information and handles enquiries on CC services to the general public.
- Promotes CC membership scheme/activities/courses/events.
- Use onePA system for booking and registration of CC services.
- Ensures that newspapers, publicity materials and application forms for activities/courses/ events are displayed on a display rack and/or shelf that is accessible to the public and out-of-date materials are removed.
- Ensures that CC notice boards are kept up-to-date and presentable.
- Meets PA Service Standards at all times.
Administrative Support
- Assists in preparing/ dispatching minutes of meeting for CO & GROs.
- Compiles the statistics for reporting.
- Assists in reviewing and evaluating the relevance of all CC courses
- Performs administrative duties (such as filing, typing, posters design and dispatch of minutes and circulars to GROs) to support the external functioning of the CO.
- Attends to requests or enquiries of grassroots leaders.
- Liaises with grassroots leaders and reminds that to attend important meetings and functions.
- Co-ordinates the administration of Edusave Merit Bursary (EMB) and Scholarship from data entry, preparation and dispatches of notification letters to applicants and sorts the vouchers for the EMB presentation ceremonies to be carried out successfully.
- Invites nominees to the monthly meetings to allow the grassroots leaders to observe and assess the suitability of the nominees to attain membership.
- Processes the appointment of new members into the GROs (inclusive of maintaining the membership lists) to strengthen the membership composition and re-appointment of members when the term of office ends to provide continuity of service.
Co-ordinator Role
- Takes on appropriate functional roles of Finance, Operations or IT Co-ordinator.
Job Requirements:
- Experience in marketing, sales or customer-service; or prior knowledge in handling accounts would be advantageous.
- Possesses a pleasant and positive personality, an aptitude for service work and be able to work with people of different backgrounds.
- Ability to work independently and in a team effectively
- Fresh Diploma Holder or candidates with years in service in front line customer service.
Should you be interested in this position, please ''Apply Now' or contact Neo at 91708126 directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi
