MAIN RESPONSIBILITIES
Responsible for the full spectrum of daily operations for the Singapore office, and to ensure that all areas are properly managed and functioned.
- Monitor operations to ascertain that each part of the functions and processes is performing on track, enhancing and promoting efficiencies, meeting deadlines, achieving good and required results etc.
- Communicate, develop, implement and enforce procedures of progressive disciplines are in accordance with the internal policies and procedure, local laws and regulations.
- Monitor daily attendance and absences, check and ensure records are updated, and the necessary actions are taken to react to changes.
- To assist in new hire on/off boarding, coordination of workplace and system profile set up.
- To monitor and maintain the extension list, floor (seating) plan and map, door and computer access and all it-related/applications & collaborate setup etc.)
- Responsible for the liaison and coordination of internal transfers, relocations or secondments. Monitor logistics and facilitation of arrangements (including, immigration, registration process, tax impacts and compliance with statutory obligations in difference jurisdictions.
- Oversee and work closely with other offices and teams on project requests and take the lead in communication and implementation in the local office.
- Liaise and work with other teams and management, government departments, banks and legal authorities etc. to achieve timely and effective solutions to ensure compliance with internal protocols and statutory obligations such as Business Risk Assessment (BRA) / Risk Control Self-Assessment (RCSA), transaction monitoring for in[1]house entities, business continuity plan (maintenance of Call Tree) and outsourcing assessment.
- Act as the local project manager overseeing the local FATCA/CRS annual project together with the service lines and also the regulatory team
Administration / Facilities
- To ensure the health and safety of the office environment
- To handle office relocation, office planning, office integration and re-branding events.
- Management oversight of outsourced policy administrative functions.
- To identify need, evaluate options, develop and implement office policies and procedure, plans and work schedules.
- To oversee all administrative functions including the maintenance of general office environment and workplace, general procurement of services, supplies and equipment to support assigned functions; and the provision of back office support to the office as a whole.
- To assist capital planning, acquisition and management.
- To meet with the firm or department’s goal, objectives and priorities / deadlines.
- To review and negotiate contracts for products and services, leases to ensure the items are in compliance with the terms and conditions, and the costs are agreed with budget.
- To foster and instill a high level of internal and external client services in all administrative functions including mandatory data exercise and update in NavOne.
- To organize company events and engagement activities, and assist in marketing events.
- To provide support for the local Head and assist in staff training and development.
- Any other duties that may require for this role.
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