Experience the culinary fusion born in Hong Kong and refined in Japan, now making its momentous debut in the vibrant city of Singapore, marking our trailblazing entry into Southeast Asia. Mashi No Mashi, globally acclaimed for its ground-breaking approach to ramen, welcomes you to be a part of this historic milestone.
Distinguished for introducing the world’s first 100% Wagyu ramen, Mashi No Mashi epitomizes innovation intertwined with tradition. Under the stewardship of Chef Hisato, our menu showcases a harmonious fusion of Singapore street food influences and the timeless art of ramen-making.
As we proudly unveil our first Southeast Asian outpost and continue to captivate diners worldwide, we’re on the lookout for passionate individuals to join our team. If you’re driven by innovation, dedication, and a love for this extraordinary journey, join Mashi No Mashi and be a pioneer in shaping an unparalleled gastronomic adventure.
We are seeking a dynamic and experienced Restaurant Manager / Senior Restaurant Manager to join our Food & Beverage division, responsible for the overall operations of the restaurant and ensuring a consistent and outstanding guest experience. He/She will oversee all areas of service within the restaurant, including but not limited to, training, motivating and growth of the team, food and manpower cost management, P&L responsibility, staffing plans, safety, and hygiene, whilst adhering to all company policies, procedures, and brand guidelines.
Job Responsibilities:
1) Team Management & Training
- Lead, train, and mentor a team to ensure excellent service and operational efficiency.
- Develop and implement comprehensive training programs for new hires and ongoing staff development.
- Foster a positive work environment that encourages teamwork, communication, and professional growth.
2) Profit & Loss (P&L) Responsibilities
- Oversee and manage all financial aspects of the restaurant, including budgeting, forecasting, and cost control.
- Analyze financial statements and reports to identify areas of improvement and implement effective strategies to maximize profitability.
- Ensure all financial targets and objectives are met, including sales growth, cost management, and expense control.
3) Operational Excellence
- Ensure smooth and efficient daily operations, maintaining high standards of food quality, customer service, and cleanliness.
- Develop and implement operational policies and procedures to enhance productivity and customer satisfaction.
- Monitor inventory levels and coordinate with suppliers to ensure timely and cost-effective procurement of ingredients and supplies.
4) Guest Experience
- Uphold the highest standards of guest experience, addressing and resolving guest concerns promptly and professionally.
- Monitor and evaluate guest feedback to continuously improve the dining experience.
- Create a welcoming and memorable environment that encourages repeat business and positive reviews.
5) Marketing & Promotion
- Develop and execute effective marketing campaigns and promotional activities.
- Identify opportunities for partnerships to increase brand visibility and guest loyalty.
- Oversee social media presence and manage content across platforms such as Instagram and Facebook.
- Monitor and respond to guest reviews on platforms like Google Review, addressing feedback and promoting positive interactions.
6) Other Responsibilities
- Proactively take on additional responsibilities as required.
- Perform any other additional responsibilities as assigned.
Job Requirement:
- Bachelor degree in hospitality management, or equivalent.
- Proven experience as a Restaurant Manager or in a similar role, preferably in Japanese cuisine.
- Strong financial and commercial acumen.
- Excellent leadership, communication and interpersonal skills.
- Demonstrated ability to manage P&L statements and achieve financial targets.
- Strong problem-solving and organizational abilities.
- Willing to work flexible hours, including evenings, weekends and holidays.
- Experience in hotel management or fine dining concepts will be advantageous.
Must Have Factor
- Leadership skills.
- Operational expertise.
- Strategic and financial acumen.
- Customer focus.
- Adaptability and innovation.
Please be informed that only shortlisted candidates will be notified. Thank you.
