Hotel Indigo colleagues are the people at the center of every new story. They make all guests feel welcome in the neighbourhood and at home in the hotel. At Hotel Indigo we deliver inspired service. Our guest are explorers. A discerning set of individuals who bring their curiosity, uniqueness, and informality to everything they do in life. They are people who approach travel as an opportunity to expand their mind, learn new things, and create memories they can share that last a lifetime.
Hotel Indigo colleagues are warm, personal, and unscripted.They embrace the individuality and diversity of everyone. They enjoy iconic, worldly locations and are drawn to discovering what makes each of them unique. They are inspiring storytellers who inject positivity into their environment. They combine informality and fun with professionalism and sophistication.
Join us as a Housekeeping Attendant (Part Time) in Hotel Indigo Singapore Katong. You’ll have ambition, talent and obviously, some key skills. Because, for this vital role, we’re looking for someone who can:
PEOPLE:
• Reports damage or malfunction in hotel rooms to superior
• Liaise with Housekeeping Supervisor in relation to chemical usage, problems or rectification suggestions
GUEST EXPERIENCE:
• Delivery on time guest request to ensure follow hotels standards.
• Carry out valet services when required including delivery of linen or processing laundry orders
• Counting of linens delivered from vendor to ensure all in orders.
• Maintain stock levels
• Delivery of amenities from store to pantry
• Delivery of amenities to guest according to brand standard requirement set
• Replenishing of guest supplies
• Washing and Refilling of GE bottles
• Washing of Bed Linens
• Maintains a section room report
• Maintains a daily room checklist
• Cleans and maintains guest rooms, guest corridors, linen rooms and cupboards according to set standards and procedures
• Removing and hanging of Curtains as assigned by Superior
• Removing of furniture & fittings such as rug, carom table, linens, curtains, working desk
• Maintains equipment in proper state of cleanliness and repair
• Maintain knowledge of special programs and events in the hotel in order to recognise and respond to guests needs
• Maintain Hotel information to be able to provide information to guests
• Assist guests and escort them to locations within the hotel at their requests
• Works in line with business requirements and in accordance to brand standards
• Adheres to personal grooming and hygiene standards
• Respond to emergencies effectively and efficiently
• Complete tasks as directed by Management, Housekeeping Manager, Housekeeping supervisor or any other designated person
RESPONSIBLE BUSINESS:
• Reports and submits lost and found articles to superior immediately
• Reports guest complaints to superior immediately
• Reports unusual behaviour/activities on floors to supervisor
• Records room status in allocated section accurately
• Complies with hotel’s health, safety and hygiene policy
• Recycle where possible
• To support Housekeeping Manager with other related projects or tasks
ACCOUNTABILITY:
Provide a consistent room and bathroom product and service adjacent areas that meets the hotel’s standards for cleanliness and presentation.
Requirements for this role
- No prior experience required
- Working Hours may be discussed.
