IT Deputy Director
- Responsible for overall IT Service Management for operations and maintenance in all areas of IT which includes cybersecurity, end-to-end infrastructure management, application services, etc.
- Develop and manage IT policies and IT standard operating procedures (SOP) in alignment with company’s objectives.
- Develop, manage, and track IT budget, procurement, and asset lifecycle.
- Single point of contact in addressing all technology needs and requirements to meet business needs.
- Delivery of excellent services to business users in ensuring smooth delivery and operations of all IT services.
- Lead the management and resolving of issues and incidents in all aspects of IT, Data and Cybersecurity.
- Lead the implementation, monitoring, and review of IT general and access controls.
- Lead the management of IT and Data governance, risks and compliances strategies, Cybersecurity, IT DR/BCP, and IT Audits.
- Oversee the management of third-party service providers to deliver quality cybersecurity, end-to-end infrastructure, communications and application services across business areas to meet the business needs
- Oversee the management of outsourcing vendors to ensure that:
- contractual obligations are met and projects are successfully delivered by vendors/service providers
- contracts continually meet our company’s business needs;
- vendors’ performance is monitored and delivered in accordance to contractual obligations and service-level agreements; and
- project risks are properly mitigated and managed.
Requirements
- Degree in Computer / Computer Science or Engineering or Business or equivalent.
- Minimum 12 years' relevant experience with at least 5 years in a hands-on managerial role.
- Strong understanding of ICT industry landscape and the different players.
- Good working knowledge in IT governance and risk referencing to CGEIT and CRISC.
- Good working knowledge in information security domains referencing to CISSP.
- Excellent technical knowledge in areas but not limited to cloud computing (Azure and AWS), Microsoft O365, end-to end infrastructure, cybersecurity.
- Strong user management and customer servicing skills.
- Solid analytical and problem-solving skills.
- Proven IT project/outsourcing management and team leadership skills.
- Good working knowledge of industrial best practices, system, processes, methodologies and frameworks such as ITIL, Agile PMP, NIST, ISO27001 etc.
- Effective communicator with people at all levels.
Interested applicants may send in their detailed resumes in MS Word to Bryan @ [email protected]
Best Regards
Bryan
IT Consultancy & Services Pte Ltd
EA No: 92C5311 | EA Reg No. R1106648 | www.itcspl.com
