General Job Description:
The MICE Lead is responsible for overseeing and managing the organization’s MICE activities, including planning, coordination, and execution of meetings, incentives, conferences, and events. This position supports the MICE Manager in driving business growth, ensuring exceptional client experiences, maximizing event profitability, and maintaining high standards of service and efficiency.
Key Responsibilities:
- Event Planning and Management: Lead the planning and execution of meetings, conferences, seminars, exhibitions, and other corporate events.
- Client Relationship Management: Build strong relationships with clients to ensure satisfaction and repeat business
- Sales and Business Development: Support the MICE Manager in driving business growth by identifying new opportunities, generating leads, and developing sales strategies.
- Team Leadership and Coordination: Delegate tasks and responsibilities to team members and oversee their performance
- Marketing and Promotion: Develop marketing materials and participate in promotional activities to enhance market visibility.
- Post-Event Evaluation and Reporting: Prepare comprehensive event reports and analysis for management review.
Education, Experience,
and Requirements :
- Diploma certificate in Hospitality Management, Event Planning, Business Administration, or related field required; additional certifications in event management or higher educational certificates are advantageous.
- Proven experience with at least 3 to 5 years in event management, preferably in MICE, with a track record of organizing successful corporate events.
- Strong project management and organizational skills, with the ability to manage multiple events simultaneously.
- Excellent communication and interpersonal skills, with a customer-focused approach.
- Ability to work effectively under pressure and meet deadlines.
- Office environment with frequent travel to event sites.
- Irregular hours, including evenings and weekends, depending on event schedules.
