Duties:
- To supervise the housekeepers in:
- Cleaning/Disinfection of patient's bed upon transfer/discharge.
- Ensuring detailed cleaning and sanitization protocols within the assigned areas, adhering to strict infection control standards.
- Executing detailed cleaning of patient areas including:
- all furniture, room fixtures & fittings
- cleaning of underbeds
- disinfection of all high touch surfaces
- toilet washing
- floor dusting & mopping
- waste disposal
- Conduct regular roll-calls to ensure staff are properly attired and groomed. Communicate necessary information and updates during these sessions.
- Address and resolve feedback and complaints from customers promptly. Escalate issues to the superior when necessary.
- Ensure all cleaning equipment is cleaned, well-labelled, and in optimal working condition. Perform regular checks and coordinate maintenance or repairs as needed.
- Oversee the rostering, planning and scheduling of housekeeping tasks, ensuring efficient use of resources and timely completion of duties.
- Operate and maintain various cleaning machines and tools specific to hospital environments for project and periodic cleaning and disinfection.
- Conduct regular inspections and troubleshooting of equipment to ensure proper functionality. Report any issues to maintenance or management.
- Oversee inventory control of cleaning supplies, ensuring adequate stock levels of specialized disinfectants, sterilization agents, and other necessary materials.
- Ensure compliance with regulatory guidelines and hospital policies related to infection control and sanitation procedures, including PPE usage, hand hygiene, and other infection control practices.
- Maintain accurate records of cleaning activities, equipment maintenance, and inventory usage.
- Conduct investigation related to workplace safety, and operation incidents, including submission of reports
- Perform any other relevant duties as assigned by the superior, demonstrating flexibility and adaptability.
Job Requirements
- 1 year of supervisory experience in housekeeping, with a proven track record of leading a team effectively.
- Demonstrate strong service-oriented skills with the ability to communicate effectively with both staff and customers.
- Possess a solid understanding of housekeeping processes and procedures, including the operation and maintenance of cleaning machinery and equipment.
- Willing and able to perform shift work / PH / weekends as required.
- Proficient is MS Word and MS Excel.
