We are looking for a highly motivated & determined individual to support the growth of the business in our Private Clients Department.
Reporting to the Head of Private Clients, this position will see you collaborate with insurers and our internal business team where necessary, in all stages of managing new business, renewals and ongoing client relationship management.
You will analyse and negotiate proposals with insurers to provide effective and best Medical / other insurance advice to individual and families in Singapore.
Roles and Responsibilities
- Provide excellent client services to our HNW and expatriate clients.
- Identify and assess customers’ needs and advice accordingly.
- Build sustainable relationships and trust with clients through open and friendly communication.
- Provide accurate, valid, and complete information by using the given tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the SLAs.
- Follow procedures, guidelines, and policies.
- Develop new business sales and generate sales leads.
Requirement
- You are an experienced and outgoing client service professional, and you enjoy networking and engaging with people
- You have excellent communication skills and are good at planning ahead as well as being hands on and operational
- You thrive in a professional environment with a strong corporate culture.
- You can prioritize work, remain calm under pressure and you are confident with using initiative
- You have the ability to take on and understand large quantities of information
- You are well organized with the ability to manage a large workload and deadlines
- Skills in Business Development, Sales and Client Servicing
- Knowledge of the insurance industry
- Possessed relevant insurance certification in HI , BCP, PGI
- MS Office suite of productivity tools
Experience in the following areas would be a bonus:
- International Private Medical Insurance, M9, M9A and M5/ R5
- Working in a fast-paced, high-volume environment.
