Responsibilities:
- Responsible for providing administrative and client service support to Hong Kong and Singapore Relationship Managers (RM) within the front office function serving Singapore booked Private Banking clients. In addition, ARM is to provide quality services to customers for RMs to acquire and grow the high net worth individual customer base.
- Provide administrative and client service support to Hong Kong and Singapore Private Banking to serve Private Banking clients.
- Work closely with internal parties to serving high net worth customers in their banking needs and/or wealth management needs.
- Assist client take-on process; particularly account opening documentation with Private Banking customers.
- Onboarding clients to Private Banking, monitor transactions and activities in client accounts, order taking and execution, to ensure meeting regulatory requirements and comply with banking policies.
- Ensure client due diligence & client suitability checks are in order, and to ensure accuracy of capture to avoid incidents and dealing errors, ensure adherence to internal and external regulations and policies at all times.
- To ensure new Private Banking clients meets Singapore regulatory requirement for high net worth individual clients.
- Monitor and track KYC reviews (both periodic and trigger) to ensure reviews are conducted on time. To liaise with Hong Kong and Singapore internal parties to raise extension request if the KYC reviews are unable to complete within the stipulated timeline.
- Comply with anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies during account opening, account periodic / trigger review.
- Perform any other tasks may be assigned from time to time.
AML/CTF Responsibilities:
- Comply with anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.
Requirements:
- Degree holder or equivalent
- Minimum 3-5 years of relevant banking experiences in serving high net worth individual customers in private bank
Completion of required Regulatory Exams:
- Client Advisor Competency Standards (“CACS”) – Paper 1 is mandatory
- Client Advisor Competency Standards (“CACS”) – Paper 2 is mandatory
- RES1B (or RES12) + RES2B (or RES12B) are mandatory
- CM-EIP + CM-SIP are mandatory
- RNF Holder is preferred
