Roles & Responsibilities
The Floor Manager will assist the Restaurant Manager in overseeing all facets of the outlet. He must maintain and control a high level of guest service. This is achieved by ensuring consistent and thoughtful service, demonstrated by the restaurant staff. The Floor Manager is also responsible for the hiring, training, supervising, and disciplining of the staff.
· Promote restaurant business and continually increase database contacts
· Ensure and promote compliance with all local liquor, health and sanitation regulations
· Manage and provide direction to all bar employees on the floor during shifts and events
· Hold staff accountable to uphold uniform and grooming standards to the highest level
· Ensure that staff receives consistent and proper communication (verbal, email, memos etc)
· Monitor departments performance with respect to the restaurant budgets
· Monitor and maintain proper inventory to ensure it’s in line with budgeted cost of sales
· Seek out and produce events to generate revenues for the property
· Hold staff accountable for giving an Engaging Dynamic Guest Experience to all guests on property
· Consistently monitor quality of service and product delivered on property
· Collaborate on needs of departmental staff scheduling
· Instruct staff in on-going training to uphold service standards
· Coordinate menu sponsorship deals and menu product placement
· Interview employees and provide input on talent selection
· Assess employee performance and provide feedback annually and throughout the year
· Flexibility to work on public holidays and weekends.
We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.
EA License ID: 18C9520
EA Registration ID: R1765753
