What you will be working on
Full Qualification Evaluation & Stakeholder Engagement
- Evaluate full qualification applications against established criteria and prepare submissions for approval
- Liaise with internal and external stakeholders to clarify details and requirements of FQ applications
- Competency: Policy Analysis & Stakeholder Management
- Process Monitoring & Customer Relationship Management
- Track and report on the FQ approval process, ensuring timely updates and progress tracking
- Address customer relationship management cases promptly, managing enquiries and appeals with a customer-centric approach
- Competency: Process Management & Customer Service Excellence
- Policy Implementation Support
- Participate in meetings with internal and external stakeholders for projects concerning policy to implementation
- Draft change and service requests for the Training Grants System (TGS) to reflect policy updates
- Participate in User Acceptance Testing for skills insertion exercises and system changes
- Support skills updating process, including uploading of skills
- Competency: Systems Analysis & Project Support
- Knowledge Management & Event Coordination
- Oversee knowledge management for change initiatives within the division
- Plan and organise divisional training events, ensuring effective knowledge transfer and skill development.
- Competency: Knowledge Management & Event Planning
- Procurement & Administrative Oversight
- Manage procurement activities and handle administrative tasks with precision and efficiency
- Competency: Procurement & Administrative Management
What we are looking for
- Tertiary qualifications in a relevant field
- Minimum of 3 years of administrative experience, preferably with casework and IT/data project support such as UATs and Change Requests.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint)
- Ability to collaborate effectively with multiple stakeholders and work as part of a team
- Strong organizational skills with the ability to produce high-quality work under tight deadlines
- Attributes: Customer-centric, collaborative, adaptable, independent, meticulous, caring, positive, and eager to learn.
- Candidates with relevant experience but without the specified qualifications may be considered
Should you be interested in this position, please contact Juliana at 9230 6374 your resume directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1879595 Juliana Lin Yuzhen
