Your Role We are looking for an experienced Shipping / Customer Service Executive to oversee and coordinate the daily warehousing activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time limits.
What Will You Do
- Handle and prepare import and export shipping documentation (Land/Air/Sea Freight)
- Liaise with forwarding agents, clients, and the warehouse department.
- To make sure clients' goods are sent on time and send billing of the invoices.
- Responsible for clients' inquiries such as tracking and tracing shipments.
- In charge of administration matters relating to the Air and Sea operation set-up.
- The person is responsible for communicating with the customers/distributors on their solution needs and after-sales needs.
- The job will require providing the quotation, sales follow, sales forecast, and sales presentation.
- Generate and review sales quotations, order processing, and invoicing.
- Review customer sales orders, proposals, purchase orders, and related information.
- Preparation of documents for sales operations, customer-related reports to management, sales and customers as required.
- Generate price list for sales team, based on information from principals. Monitor &update sales team with relevant information from principals.
- Effectively engage with external customers, suppliers, financiers and internal colleagues including shipping, finance, technical, service, sales and marketing, as required.
- Provide admin support where necessary.e.g. filing, data entry, retrieval of documents, or any other duties assigned.
What Do We Want
- Min. Diploma and above in logistics/ Supply Chain or equivalent
- At least 1-3 years of relevant shipping experience
- Knowledge of MS Excel, Words, Microsoft Dynamic Navision 365 and control of documents.
- Proficient in handling shipping documents and familiar with INCOTERMS
- Have customer service skills.
- Have knowledge of HS code and Strategic Goods Control preferred.
What Will You Get In Return • You will be given exposure to hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will be entitled to a gross salary of up to S$3000 + attractive perks.
What You Need to do Now Click "Apply" and please include the following information in your resume:
- Personal Particulars with recent photograph
- Education background
- Work experiences in point forms
- Reason(s) for leaving
- Current and Expected salary
- Date of availability / Notice Period
Note: Only shortlisted candidate will be notified via email for an interview invitation
