Working Location: Little India
Working Hours: Mon - Fri 9am - 6pm
Key Responsibilities:
- Monitor portioning and ensure quality food preparation to control food, beverage and other supplies costs.
- Communicate all inventory and supply needs to Unit Manager and/or Head Chef.
- Ensure cleanliness of food outlet area; stock and prepare food items as required.
- Monitor cleaning rotation schedule on the daily basis. Implement and enforce FIFO at all times.
- Ensure that all F&B staff deliver excellent customer service and that they adhere to service standards.
- Ensure that F&B staff adhere to safety and general procedures as outlined in SEQ policy
- Ensure the F&B service meets business needs and standards.
- Ensure any vending machines are full and assist with filling vending machines.
- Ensure adherence to cash handling and finance procedures.
- Ensure tight control of stock and minimise wastage.
- Assist in the development and delivery of staff training which is consistent with business needs.
- Verify and supervise line staff and that work are prepared for the next day.
- Facilitate conflict resolution.
- Assist the team with Cashier duties during high volume times.
- Complete daily paperwork promptly.
- Track and prepare all schedules to maximize productivity and keep labor costs within budget.
- Any other duties as may be required by the Unit Manager or the management.
Key Requirements
- Minimum diploma or equivalent.
- 2+ years supervisory experience.
- Previous Food & Beverage experience.
- POS cash register software; Also, proficient with Word and Excel.
- Able to lift/carry supplies/equipment weighing up to 50 lbs.
- Excellent communication and leadership skills.
- Able to work independently with minimal supervision.
- Ability to demonstrate good judgment when dealing with clients and staff members
