The Housekeeping Coordinator will be responsible for assisting the Housekeeping department in all administrative matters.
Main Responsibilities
- Handles all administrative matters within the department and other ad-hoc duties as assigned by the Assistant/Director of Cabin Crew
- Utilizing the relevant housekeeping assigned technology and tools, responsible for taking calls from hotel guests and/or other departments and ensuring that their requests are handled as soon as possible by dispatching job orders to the respective crew members
- Ensures that the Housekeeping office is well maintained and neat at all times.
What is this person like?
- Pro-active with a ‘can do’ positive attitude.
- Likes to be busy, always looking for the next task or goal to achieve.
- Great attention to detail in everything that they do.
- Sociable and confident with each other and our guests.
- Friendly, warm and welcoming always.
- Professional in their outlook, taking pride in their appearance, performance and reputation.
- Takes responsibility for their actions and those of the wider team.
- Likes to own problems and find solutions for the benefit of the guests and team alike.
Knowledge, experience, skills required
- Minimum one year administrative experience preferably in the hospitality industry.
- Working experience in the housekeeping function within the hotel is advantageous.
- Ability to read and speak English fluently. Second or multiple languages are a plus.
