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Jobs in Singapore   »   Jobs in Singapore   »   Senior Executive, Membership Engagement
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Senior Executive, Membership Engagement

Ntuc Club

Ntuc Club company logo

We are looking for an Energetic Individual to join our team! If you enjoy interacting and engaging with people and also event planning, this is an opportunity for you.


Job Description


Member Relations and Engagement

  • Build, track, and manage members’ database for the department’s interest-/segment-based communities, focusing on volunteers and beneficiaries.
  • Liaise with members and identify needs and opportunities for engagement.
  • Identify, engage, and feature brand advocates/ambassadors, manage good relationships with them as faces and voices of the community.


Programming and Product Development

  • Assist in design and curation of a menu of programmes and offerings for the interest- and segment-based social and recreation (S&R) needs of Unions and employers, focusing on CSR, based on survey and research.
  • Execute and assist in the delivery of events from idea conception to implementation: survey and research, project coordination, drafting programmes, producing content, managing vendor relationships and stakeholder communications, managing budgets etc.
  • Nurture leads for conversion to engagement and sales to fulfill interest- and segment-based S&R needs for Unions and employers, focusing on CSR.
  • Engage in marketing initiatives necessary to drive the department’s brands/product awareness, community onboarding and participation towards engagement activities.
  • Assist in management of community social media presence which includes the creation of creative content for our channel(s)
  • Identify opportunities for collaborations with other interest- and segment-based communities.

Requirements:

  • Recognised University Degree/Diploma in Business, Marketing or equivalent
  • At least 3 years relevant working experience
  • Possess event management, community engagement, partnership relationship management, social media, content marketing and copywriting qualifications and experiences, or where relevant and equivalent
  • Proven ability to plan and put ideas into action
  • Experience with digital publishing and generating traffic and leads for new business

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