Responsible for overseeing the efficient running and profitability of restaurants and managing their staff
Restaurant Management
· Ensure compliance with licensing, hygiene and health and safety legislation/guidelines
· Liaise with customers, employees, suppliers, licensing authorise etc
· Make improvements to the running of the business
· Ensure adherence to quality expectations and standards
· Ensure compliance with company cash handling policy and procedures
Sales
· Push for sales and promotion
Cost Management
· Oversee stock level and order supplies
People Management
· Interview, recruit and supervise staff
· Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Customer Service
· Handle customer enquiries and complaints
· Ensure customers' satisfaction
· Motivate and train staff
Administration and Reporting
· Prepare and present staff/ sales reports
· Handle administration and paperwork
Perform other reasonable job duties as requested by Supervisors
