Key Responsibilities:
- Ensure efficient, effective, and consistent service alongside the Front of House Team in fast-paced environments.
- Oversee daily cleanliness, organization, and staffing to maintain operational standards.
- Handle shift duties to ensure seamless operational transitions.
- Manage guest relations, focusing on recovery and exceptional service standards.
- Evaluate and guide staff performance, maintaining accountability to company guidelines.
- Collaborate with Logistics and Procurement for inventory management and supply chain efficiency.
- Uphold safety, security, and health standards, ensuring a secure and compliant dining environment.
- Participate in management meetings, contributing to the strategic direction and operational improvements.
Requirements:
- Professional Certificate/NITEC in a relevant field, with at least 2 years of supervisory experience in F&B.
- Demonstrated leadership ability, capable of managing and motivating staff effectively.
- Proficient in computer software for data management and presentations, including Microsoft Excel and PowerPoint or Google Sheets and Slides.
- Strong communication skills, able to engage effectively with both staff and management.
- Resilient and adaptable, with the ability to thrive in high-stress, fast-paced settings.
- Detail-oriented with a strong focus on problem-solving and process improvement.
Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954
Ivan Lim | EA Personnel No.: R1109856
