Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
About the team:
Sabre Hospitality Customer Projects teams are squarely focused on top-line revenue growth by driving implementation throughput up, and driving down implementation duration, as part of customer onboarding and ongoing customer business growth. These teams are high-performing and have achieved a great deal of success with migrating thousands of customers to Sabre’s platform.
What you’ll be doing?
You will oversee the delivery of Sabre products and services to our key focused hospitality customers, coordinating activities and timelines with internal teams, customers, and third-party vendors. You will manage multiple projects from planning through implementation, acting as the main customer contact, with the goal of achieving outstanding business outcomes for both Sabre and the customers.
Key Responsibilities:
• Project Management: Deliver Sabre products and services to strategic hotels, meeting customer goals and shortening time to value.
• Develop Plans: Create comprehensive project plans, including scope, objectives, timelines, and resource allocation.
• Lead Teams: Coordinate project teams to ensure effective communication and collaboration with internal teams, customers, and third-party vendors.
• Documentation: Maintain thorough project documentation, including plans, reports, and records of meetings and decisions.
• Risk Management: Identify potential risks and develop strategies to minimize their impact.
• Monitor Progress: Track project progress, ensure milestones are met, and adjust schedules as needed.
• Communication: Provide regular updates to stakeholders and facilitate clear and effective communication throughout the project.
• Customer Contact: Serve as the main point of contact for customers and internal teams from contract signature to successful implementation.
• Project Completion: Oversee the completion process, ensuring all objectives are met. Conduct post-project evaluations to capture lessons learned and handover to support/account teams.
• Subject Matter Expert: Become a Subject Matter Expert (SME) for assigned internal projects.
Qualifications and Education Requirements:
• Bachelor’s degree in Information Systems or equivalent.
• Minimum of 5+ years managing large multi-site implementations, often international.
• Strong written and verbal communication skills in English and Japanese.
• Demonstrated experience in project management principles, practices, and procedures.
• PMP certified.
• Experience with the hospitality central reservation system (CRS) is a plus.
Personal Attributes:
• Excellent communication and interpersonal skills.
• High level of integrity and professionalism.
• Strong analytical and problem-solving skills.
• Attention to detail and impeccable follow-through.
• Strong ownership of business outcomes.
Why Sabre?
At Sabre, you'll have the opportunity to work on projects that make a real impact on the travel industry. You'll be part of a collaborative and innovative team that is dedicated to connecting people with moments that matter. Join us and help shape the future of travel.
