As a Bellman, you are the first point of contact with our guests as they enter the hotel. Your friendly personality will spark joy to our guest and make their welcome experience a truly experience one. You are passionate to deliver true hospitality. You are in the know and always ready to assist our guests, either with their baggage delivery or call for a transportation for them to explore Singapore.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
- Start first impression of guests by assisting them from the taxi/car/transportation
- Assist arriving and departing guests by opening and closing car and taxi doors
- Be aware of daily arrivals and departures with emphasis on VIPs
- Communicate with different departments to welcome VIP guests
- Assist guests with the check in and out process via the self-check in kiosks
- Guide the guests through the steps and complete the check in process via the kiosk and able to refer the guest to the reception when needed
- Understand the sequence of the check-out process and able to guide the guest through it and able to answer basic billing enquires
- Able to provide basic information of the room e.g. directions, room type and basic features
- Be knowledgeable about the hotel and places of interest in Singapore
What we need from you
- A minimum qualification in GCE O levels
- Able to work rotating shifts, including night shifts
- Able to stand long hours and lift weights of at least 10kg
- Independant and motivated individual with friendly personality
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
