The Kosher Shop Assistant (Online) provides general support in online shop operations, and the general tasks and duties in the shop. This position is based in shop - Not a work-from-home position.
Duties and Responsibilities
- Responsible for the day-to-day operations of the online kosher shop
- Online customer service: answering phone and online queries and taking orders; online payment and complaints handling;
- Pack goods for online orders
- Oversee goods delivery and coordinate with internal and external delivery providers to ensure smooth deliveries to customers
- Cover Cashier and Shop Assistant when needed
- Assist in general tasks and duties in the kosher shop
- Any other duties given
Required Qualifications
- Minimum 3 years related work experience as a sales associate
- Minimum high school education
- Fluence in English
- Cashier operating knowledge and skills
- Excellent customer service skills and interpersonal communication skills
- Proficient computer skills, including Microsoft Office Suite (esp. Word and Excel)
Desired attributes
- Results-driven and resourceful, with a strong problem-solving ability
- Self-directed and able to work without supervision.
- Highly organized multi-tasker
- Excellent team-player
- Dynamic, proactive, diligent
