Position title: Events & Operations Assistant (FDG Team)
Reports to: Head of Face to Face Development & Growth (FDG)
Location: Singapore
About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.
Major Duties and Responsibilities:
● Collaborate with the Line Manager to plan and execute impactful face-to-face fundraising events.
● Secure high-quality venues that align with our mission and enhance donor engagement.
● Negotiate cost-effective partnerships for events within the FDG team.
● Contact and maintain relationships with mall and corporate contacts for FDG events.
● Coordinate with logistics vendors for event setup and teardown (80% events, 20% street activities).
● Manage event scheduling and vendor coordination.
● Handle administrative tasks related to event logistics and fundraising locations.
● Develop and update a Standard Operating Procedure (SOP) for FDG Events
● Procure and prepare FDG merchandise as required for events.
● Train department representatives on merchandise ordering processes to enable independent action, when needed.
FDG Operations and Campaigns (50%):
● Collaborate with the Line Manager and WWF Content Team to streamline campaign execution for FDG.
● Support procurement of essential materials for FDG activities.
● Provide comprehensive administrative and operational support to ensure team readiness.
● Implement rigorous quality control measures for fundraising equipment and campaign resources.
● Manage supplier relationships and oversee invoicing for software tools, platforms, materials, and services.
● Assist with fulfillment tasks including preparation, mailing, and inventory management of supporter gifts.
● Maintain accurate inventory records to support efficient resource allocation.
● Provide full-cycle support for FDG events, ensuring seamless execution.
● Administer and optimize platforms utilized by the FDG team for campaign effectiveness.
● Perform additional duties as assigned to support team objectives and organizational goals.
Required Qualifications, Skills and Competencies:
● Diploma or Degree in Marketing, Events Management, Public Relations, Communications, Management, or related fields.
● Experience in fundraising and/or events management, including interaction with venue owners, managers, and logistics vendors.
● Proven track record in event coordination and logistics, particularly within the nonprofit sector.
● Strong organizational skills with meticulous attention to detail and effective prioritization.
● Excellent written and verbal communication skills with a collaborative approach.
● Proficiency in Microsoft Office suite and familiarity with CRM software is advantageous.
● Flexible schedule to accommodate occasional evening and weekend events (off-in-lieu will be provided to compensate for work done outside of regular working hours)
● Passionate about conservation and sustainability, aligned with WWF's mission and values.
● Strong work ethic, proactive problem-solving skills, and ability to thrive in a fast-paced environment.
● Resourceful and adaptable, capable of performing well under tight schedules.
Working Relationships:
Internal – Ensure intra and inter-departmental collaboration for the optimal use of resources and organizational alignment.
External – Work with various partners and vendors supporting WWF’s work. Coordinate with external vendors relating to events, payments and logistics amongst others.
Application Process: To apply for the role of Events and Operations Assistant (FDG), please submit your resume and a compelling cover letter outlining your relevant experience and passion for our mission to the HR Department (Email: [email protected]). Please indicate the position being applied for in the subject line.
We look forward to welcoming a motivated individual who shares our commitment to creating a sustainable future through effective fundraising and community engagement.
This job description emphasizes the impact and inspiration behind WWF Singapore's Face to Face Development & Growth team, inviting passionate individuals to contribute to meaningful conservation efforts through effective event coordination and operational excellence.
This job description covers the main tasks. Other tasks may be assigned as necessary according to organisational needs.
