Job Summary:
The incumbent is responsible to strategise, direct and implement volunteers’ framework & mobilization to benefit and make an impact to the needs of clients under Enabling Service Hub and TOUCH Special Needs Group.
Principal Responsibilities and Duties:
- Organise volunteer outreach, recruitment, training, management and appreciation.
- Assess and monitor volunteers' readiness and suitability to match and befriend PwDs.
- Develop a sustainable ESH volunteer management framework which adheres to SG Enable and TOUCH Volunteer Management protocols.
- Network, advocate and promote awareness of volunteering opportunities to support ESH initiatives / programmes at different platform.
- Engage stakeholders, build partnerships and grow projects for volunteers to serve PwDs under ESH.
- Drive collaborative initiatives across all internal and external stakeholders to upskills and retain volunteers.
- Volunteers' coordination on new plans and sharing of best practices.
- Ensure proper and accurate update of volunteer database.
- Manage and review volunteers' documentation process, recording, reports and survey.
- Establish vision and alignment among volunteer teams.
- Work with staff under within and outside of TOUCH Special Needs Group on special project on ad hoc basis.
Working Conditions:
- 5 day work week: Mon-Fri (Weekend as and when needed)
- Attractive remuneration and staff benefits
- Location: Jurong
Requirements:
- Degree holder.
- At least 3 - 5 years of experience in project, stakeholder and budge management.
- Excellent written, communication and presentation skills.
- Excellent negotiation and people management skills.
- Analytical and organised, able to translate concepts into actionable goals.
- Prior experience in volunteer management will be an added advantage.
- Flexiblility to work evenings and weekends as needed, and willingness to travel locally for meetings, events and volunteer outreach activities.
- Crisis management and service recovery skills.
- Adept at Microsoft Office
