- Identifies and eliminates security risks.
- Analyzes business requirements for IT needs and systems.
- Works to increase user satisfaction.
- Evaluates IT operations with regard to established goals.
- Communicates within IT team and across departments as needed.
- Prepares progress and budget reports for upper management.
- Develops and expands a portfolio of corporate clients by networking and marketing
- Assesses client IT needs and makes recommendations, including IT equipment and service packages
- Demonstrates IT equipment to highlight product benefits
- Negotiates sales, package discounts, and long-term contracts with clients
- Provides technical advice after sales
- Becomes fluent in all products and services offered by the employer through testing, demonstrations, and research
- Answers questions, describes benefits, and discusses pros and cons of various competing products or services
- Gains familiarity with the IT industry, and stays updated on trends and innovative products
- Creates marketing literature and web-based features to promote products and time-sensitive sales
- Attends trade exhibitions and industry events to learn about cutting-edge products and sales
- Works for technology manufacturers, software manufacturers, IT consultancies, and technology solutions organisations
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