Join us help transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.
As an Assistant Manager, Analyst for NUHS@Home, you will play a vital role in the coordination and management of our patients' care. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.
Job Responsibilities
- Liase with internal and external stakeholders to understand their business issues, needs and goals as well as clinical workflows to determine requirements and define the scope of a project.
- Adopt an analytical approach in developing innovative solutions to align with the enterprise architecture and fulfil the business requirements.
- Recommend adoption of new technologies and applications to initiate enhanced solutions.
- Analyse the impact of a solution on the overall organisation and business processes and systems to mitigate business risks.
- Lead the technical solution design and creation of architecture blueprints. Perform systems modelling, simulation, and analysis to ensure the soundness of the solution.
- Review prototypes, solution blueprints, and project scope to ensure that stakeholders’ needs are being met.
- Support the analysis of the functionality and constraints of recommended solutions, and the impact and changes required across multiple systems, platforms and applications.
- Support risk identification and development of risk mitigation strategies associated with the end-to-end solution.
- Foster continuous improvement by looking for ways to improve the design processes, models and approach.
- Work closely with the project teams to guide the solution during implementation.
- Drive compatibility, interoperability, stability and usability of recommended solution architecture. Provide the approach for testing non-functional requirements. Resolve technical integration issues.
- Develop technical roadmaps for continual modernization and risk management.
- Provide on-going application support and be involved in various stages of the SDLC.
- Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
- Evaluate potential solutions and make recommendations to resolve business problems.
- Involvement in the system integration testing phase prior to implementation.
- Plan and coordinate end-user training for any system implementations or enhancements.
- Liaise closely with business users and build good rapport.
- Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
- Work closely with Security Team, vendors, users to clear Risk Assessments for any applications / systems which requires the clearance.
- Support the team in defining project requirements, tracking and documentation.
- Provide 24/7 primary application maintenance support.
- Provide guidance and coaching to junior team members (if any)
Requirements
- Bachelor's degree in computer science or equivalent (IT related field preferred)
- At least 6 - 8 years’ experience in developing, implementing and maintaining IT systems preferred
- Healthcare IT working experience preferred
- Ability to handle multiple projects/tasks in a fast-paced environment
- Effective communication and leadership skills
- Excellent problem solving and analytical skills
- Strong organizational and customer service skills
Able to lead and work with cross functional teams
