Description
We are looking for an experienced Operations Director to manage and oversee the daily operations, business initiatives and projects which entails close collaboration with both internal and external stakeholders, in consultation with direct supervisor. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people. The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.
Job Responsibilities
Strategic
- Act as the strategic support to the CEO, in executing the day-to-day business operations, implementation of initiatives, brainstorming and achieving business goals.
- Lead on strategic planning & business development for Apex Retail which aims at driving incremental revenue, expense management and operational efficiencies.
- Explore and develop new business opportunities along with the CEO, through conducting active market research and brainstorming with various stakeholders.
- Liaise with internal stakeholders to establish close synergy and collaboration which leads to more efficient operations and revenue opportunities.
Business Development and Financial
- Support the CEO on brainstorming, planning, presentation and execution of business operations initiatives and projects, which entails project management and coordination with various stakeholders.
- Work with CEO and Department heads to set strategic business goals and workplan for each department to dovetail with the company’s overarching goals.
- Works with CEO to formulate short- and longer-term business plans and performance targets/indicators for the respective department, to achieve optimal operational efficiency, cost savings and guest satisfaction.
- Perform financial analysis and business reporting to facilitate business decisions.
People and Cross Departmental Functions
- Work closely with Sales Department in planning, developing, implementing, and evaluating advertising, marketing strategies, and trade promotion programs to achieve revenue growth.
- Provide leadership guidance, development and coaching to team members and encourage individual development especially amongst Direct Reports.
Others
- Support CEO on legal and leasing matters related to Apex Retail Singapore which entails liaison with external landlords, legal firms, and property marketing agents.
Requirements
- Previous working experience as business operations director or similar capacity for at least 5 years.
- Experience in beauty and skincare products will be an added advantage.
- Good knowledge of financial analysis and metrics
- Hands on experience in creating reporting and managing budgets
- Excellent organizational and time-management skills
- Outstanding communication and presentation skills
- Excellent interpersonal and leadership skills
