On behalf of our clients, we are looking for a suitable candidate to join them as a Systems & Network Engineer:
Responsibilities:
- Provide 2nd level and up support for NOC and product team.
- Provide Level 2 or 3 product and solution support
- Deployment of servers, workstations, and network equipment (e.g. Microsoft Windows, Linux/UNIX Systems, Virtualization, Security and Application Management Solutions) network, endpoint, and server solutions (eg, Network, Systems and Security Monitoring Systems, NGFW, IPS, IDS, SIEM, Routers, Network/Security Analysis Tools etc)
- Be a Subject Matter Expert (SME) in assigned product categories Project
- Manage deployment of IT solutions
- Presales Support for IT solutionsDocumentation
Requirements:
- Minimum Diploma holder in IT
- Possesses at least 3 years of related NOC, network/server/endpoint support experience
- Experience in IT infrastructure management tools
- An up-to-date knowledge and understanding of business and industry needs as well as the technical demands
- Recognition of the importance of customer focus and/or of serving the needs of the end-user
- Excellent communication skills, particularly the ability to communicate with staff who are not technically trained to take on a variety of tasks and pay attention to detail
- Analytical and problem-solving ability
- Team-working skills and the ability to feel comfortable working with different work teams, clients and groups of staff across an organization
- Good organizational skills and the ability to prioritize workload
- Microsoft, Cisco, ITIL, CISA, CISM, OSCP, CISSP, CREST, CEH product, networking,
EA license: 22C0971 | EA License : R21101298
