Job Profile Summary:
In this role, you will support the Distribution Learning & Development Department in the management of pre and post training logistics and administration. As part of this dynamic role, you will report to Lead, PRULearn Ops, and work closely with the trainers to ensure efficient and positive experience of our distributors (Tied agency, PFA, Banks & Brokers).
Job Description:
- Plan and provide logistic administrative support for training (virtual, classroom and hybrid).
- Handle the registration process and monitor attendees for training events.
- Assist with distributors query on learning matters.
- Maintain accurate and timely update of training records, including hours and codes.
- Consolidate reports for Audit and Compliance.
- Review and perform user acceptance testing for system enhancement.
- Provide support on general administrative and financial matters, including raising of purchase requirement and process invoices.
- Take on additional administrative duties and contribute to ad-hoc projects as needed.
Who we are looking for:
Competencies & Personal Traits
- Customer centric disposition
- Meticulous and systematic
- Independent and focused, with the ability to collaborate effectively across various functions
- Adaptable and comfortable working in a fast-paced environment
- Capable of multitasking, meeting tight deadlines, and driving results
Working Experience:
- 1-3 years of working experience in administration management, preferably within a learning and development context.
Education:
- Diploma in Business administration or related fields of study
Language:
- Good command of the English language
