Fresh graduates or junior candidates who are enthusiastic about starting their career in client services, we welcome your application to explore this job vacancy with us!
As a Front Desk Officer, you will be responsible for managing the front desk and offer a variety of administrative support across the Firm. Multi-tasking is essential in this role, it requires the ability to juggle and prioritise under time pressure.
Responsibilities:
• Welcome visitors and internal customers with a warm and positive experience
• Coordinate front-desk activities, redirecting phone calls and enquiries
• Manage courier bookings, receive incoming deliveries, distribution of mails and scheduling cover for absence
• Maintain the pristine presentation of the office, ensuring all equipment is functional and managing pantry and stationery stock levels
• Room management for multiple daily bookings. This includes arranging catering, offering refreshments, setting up AV/video conferencing and tidying the room after meetings have concluded for the next meeting
• A variety of administration tasks including assisting other departments on ad-hoc projects (i.e., events coordination for Business Development, induction scheduling for Human Resources, etc.)
• Support the Office Manager on day-to-day operational needs
Requirements:
• Experience and knowledge of front of house operations, ideally within professional services
• Strong verbal and written communication skills
• A collaborative, people-oriented mindset, and a flexible approach to your work
• A willingness to support colleagues and get involved in things outside of the scope of your role
• Proficient in MS Office and Outlook
• Effective knowledge and use of telephone, conference calls and video conferencing and basic knowledge of AV equipment
• Excellent attention to detail
• Has the initiative to stay a step ahead and identify opportunities to ensure processes are run more efficiently in the office
Please apply to find out more about this role or reach out to Constance Leung at [email protected] for a confidential discussion.
Note: We regret that only shortlisted candidates will be notified.
We reward successful referrals - so if you know of anyone suitable, do share their details!
