To utilise in-depth knowledge of established records management theory to lead the development of processes, work practices, procedures, training, controls and technology improvements to facilitate utilisation and the effective management of electronic records in support of the Firm’s operational needs and Records Management strategy.
Responsibilities:
· Assist the Office of General Counsel with the document hold/preservation orders and collection processes. Work with applicable lawyers and staff on the identification and collection of potentially responsive email and electronic documents. Utilize search and collection tools to facilitate identification and collection of responsive documents
· Process electronic records received in conjunction with the on boarding of new lawyers or the transfer of matters to the Firm
· Administer process for the collection, review and release of electronic records necessary to comply with file releases associated with client requests. Expected to offer suggestions for process improvement, as appropriate
· Work with practice groups and Firm administrative departments on guidance for electronic records management and compliance with the Firm’s Records Management Policy
· Oversee and report on the progress of disposition with regards to hardcopy records
· Execute process for electronic records disposition including email and litigation support data in response to court-ordered document destruction or implementation of Firm retention policies.
· Identify electronic record management risks and lead the development of action plans to mitigate identified risks
· Provide support and guidance for electronic records migrated from shared drives or other electronic records storage areas to archival storage
· Act as a liaison between lawyers and IT regarding issues of electronic records organization, access, retention and disposition
· Conduct orientation of the Firm’s records management policies and processes for new lawyers
· Develop periodic and ad hoc reports regarding the quality and progress of the electronic records management initiatives
· Lead the effort to research and assess leading practices and emerging technologies for electronic records management
· Identify, evaluate and recommend resources and tools
Requirements:
• At least four years of records management or IT experience, preferably in a professional services firm
• Prior experience extracting and exporting data from Symatic’s Enterprise Vault, Microsoft Exchange, and NetDocuments
• Experience with Symatic’s Discovery Accelerator or similar e-discovery tools
• Experience with programming languages including XML and SQL
• Advanced knowledge of Microsoft Outlook, including .PST creation and review
• A strong interest in technology, and experience with information management systems such as records management databases, litigation support systems and document management systems
• Knowledge of data storage, migration and data conversion techniques
• Knowledge of records preservation procedures, practices, and techniques
• Knowledge of document lifecycle management for both hardcopy and electronic documents
• Experience with content management systems such as Documentum, FileNet, Hummingbird, Open Text, iManage or NetDocuments
• Working knowledge of Microsoft Windows operating system and basic network functions
• Direct experience working with various forms of storage media
• Proven program/project management experience
• Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
Personal data collected will be used for recruitment purposes only and all application will be treated in strict confidence.
