Accountabilities, responsibilities and main duties:
- Daily management of tasks logged in the system by the Customer service team.
- Attendance Management for students - remind Teachers to mark attendance and following up on related issues (e.g. late or missing students).
- To handle classroom allocation for classes/events.
- Script Tracking to ensure accountability of marked scripts to be funnel to the respective Ts.
- Management of parent-teacher communication. To ensure that all requests from Parents are acted on promptly.
- To arrange for class observations, co-pilots and handovers for class movements.
- To maximise operational efficiency to meet and exceed internal and external stakeholders’ expectations.
- To handle ad hoc projects and duties when required.
Snapshots of our ideal candidate:
- Diploma and above in any discipline.
- Ability to build strong rapport across all levels, demonstrating strong leadership, communication and interpersonal skills.
- Must be comfortable working 3 weekdays and 2 weekends.
- Resilient under pressure.
- Strong organizational and time management skills.
- Adaptable and versatile, with strong problem-solving skills.
- Proactive, meticulous and hands-on.
- Familiar with Microsoft Office.
- Comfortable with using various IT systems.
- Able to work under tight deadlines
