- Key Responsibilities
- Oversee and manage all areas of the store and make operational and strategic decisions
- Manage store budgets and maintain financial records
- Set sales targets and implement strategies to achieve these goals
- Ensure high levels of customer satisfaction and handle customer complaints when necessary
- Recruit, train, supervise, and appraise staff
- Manage and monitor inventory levels and order new items when necessary
- Enforce health and safety regulations, ensuring that the store is safe and clean at all times
- Organize promotional events and discount schemes to drive sales
- Coordinate with the head office or area manager on store issues
- Keep abreast of market trends and competitor activitiesoles & Responsibilities