Key Responsibilities:
• Sales Targets: Surpass sales goals by identifying and capturing new business prospects
• Product Promotion: Actively market and sell the company’s products to clients
• Representation: Represent the company at customer meetings, trade shows and industry events when necessary
• Sales Documentation: Oversee all sales documentation, including contracts, quotations, orders, and invoices for clients.
• Coordination: Collaborate with customer service and supply chain teams to ensure timely and accurate delivery of products.
• Customer Satisfaction: Foster and maintain strong customer relationships to ensure high satisfaction levels and promptly address and resolve customer inquiries and issues.
• Sales Pipeline: Create and maintain a strong sales pipeline through prospecting, cold calling, networking, and research.
• Customer Engagement: Regularly visit and meet with customers to build and strengthen relationships and uncover new sales opportunities.
• Product Knowledge: Develop a comprehensive understanding of company’s product offerings and stay updated with industry trends.
• Feedback Analysis: Collect and analyse customer feedback to better enhance products and services.
• Professional Development: Continuously pursue professional development opportunities and stay abreast of industry trends.
• Reporting: Assist to prepare regular sales reports, forecasts, and market insights to management.
• Additional Duties: Undertake additional responsibilities as assigned by the management team.
Requirements:
• Experience: Preferably 3 years of experience in the food services industry, having existing contacts and networks to decision makers from Chinese Grilled Fish Diner Chains and Chinese Hotpot/Mala chains a plus.
• Language: Preferably bilingual, conversationally fluent in both English and Mandarin to liaise with mandarin-speaking clients and vendors.
• Skills: Proficiency required in Microsoft Office applications such as Word, Excel, PowerPoint, Outlook and MS Teams. Must have a positive and open attitude and mindset towards digitalization.
• Attributes: Proactive, determined and with a positive attitude. Pleasant personality who is independent and is able to conduct themselves in a professional and friendly manner to both internal and external stakeholders.
• Customer Service: Exceptional customer service, communication, and problem-solving skills.
Working Hours:
• 9:00 AM to 6:30 PM (Monday to Friday)
Benefits:
• Competitive commission scheme
• 15 days of annual leave
• Work-from-home for the first 3 months (Hybrid work arrangements available upon request after the initial first 3 months)
• Employee discount program
How to Apply: If you are passionate about sales, the food industry and possess the experience and skills we are looking for, we would love to hear from you. Please click on the “apply” button and express your interest in the position today. Be part of this new and exciting project!
