Position: Project Manager - Desktop Support
Working Hours: Mon-Fri
Job Type: Contract (one-year)
Salary Package: Up to $8k (basic) + AWS
What You Will Be Working On:
- Project Oversight: Manage desktop support projects from initiation to implementation, ensuring alignment with organizational goals and objectives.
- Requirement Analysis: Study business and technical requirements, and design desktop support solutions to meet current and future needs.
- Team Coordination: Lead and coordinate a team of desktop support engineers to deliver high-quality support services.
- Vendor Management: Manage relationships with vendors to ensure timely delivery of services and compliance with contractual obligations.
- Performance Evaluation: Evaluate the effectiveness of current desktop support plans, programs, and initiatives, and propose areas for improvement.
- Reporting and Communication: Track project milestones, provide status reports, and ensure effective communication with all stakeholders.
- Resource Management: Allocate and manage resources effectively to meet project timelines and budget constraints.
What We Are Looking For:
- Degree/Diploma in Computer Science, Information Technology, or equivalent with a minimum of 5 years of relevant working experience.
- In-depth knowledge of desktop support technologies and best practices.
- Experience with Microsoft Windows operating systems, Office 365, and related desktop applications.
- Familiarity with remote desktop support tools and software.
- Knowledge of ITIL best practices for IT service management.
- Proven track record of managing desktop support projects successfully.
- Experience in managing vendor relationships and ensuring adherence to SLAs.
- Ability to engage with stakeholders at all levels and provide clear and concise updates.
Join our team and lead our desktop support projects to success! Apply now!
Elane Yap Theng Yu- R1989397
ScienTec Consulting Pte Ltd - 11C5781
