Job brief
We are looking for Section Manager to assist and support the Store Manager in the running of a department.
Your main duties will be:
Commercial
· Floor layout to be merchandised in accordance with company guidelines and promote new lines effectively.
· Analyse daily information and react to it accordingly, and taking charge of planning the commercial and visual activity of the store in a daily/weekly seasonal manner.
· Working closely with Operation Manager to ensure the best RFID practice in in place at all times.
· Control product levels in store.
Customer Service
· Monitor and support customer service action plans.
· Solve and mange customer issues as they arise and refer to the senior management team when necessary.
· Understand and reinforce the company return policy.
· To support customer service with product knowledge and awareness of the following;
-New arrivals
-Replenishment of best sellers
-Offering alternatives
Sales & Team Management
· Lead and keep a highly motivated team.
· Follow up on training for new on-board team members.
· Assist in the development and retention of an effective team.
· Involve in performance management of sales associates (absence, sickness, lateness, etc.)
· Motivate the team to increase sales and ensure efficiency.
· Aware of the daily and monthly budgets to meet and execute them.
· Communicate with the management team on a daily basis with information regarding personnel and product.
· Ensure standards are maintained during the day and at closings.
· Ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.
· To be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
Ideal candidate:
· Candidate with Bachelor’s Degree, Post Graduate Diploma, Professional Degree, any field.
· At least 2 years working experience in the retail operations. Or Previous fashion retail experience and/or supervisory skills preferred
· Experience managing a fast-paced retail operation. Passion for people & processes
· Strong systematic organized to approach to work.
· Strong leadership and man management skills.
Attractive remuneration and good career development opportunities awaits you if you have what we are looking for.
We regret that only shortlisted candidates will be notify.
