The Company:
Preqin is an award-winning, independent, research company providing data and intelligence to the financial industry. Investment professionals use Preqin’s online products to obtain key information for business-critical decision-making. Preqin’s clients include fund managers, legal firms, institutional investors, financial advisors and placement agents.
Primarily a data company; Preqin is also a fast-moving fintech with a strong growth record and a world-wide staff base. Owned by our founder, directors and employee shareholders, we care passionately about our customers, brand and the employees that make it all happen.
Team Overview:
Korea is Preqin’s fastest growing market in APAC and has seen an exponential growth in the last couple of years. Our Korean clients are consisting of institutional investors, asset management companies, securities firms, private fund managers, government institutions and others. The existing Korea sales team consists of highly motivated, energetic and achievement-oriented individuals. The team has built a strong brand value and network within the alternative investment community and aims to continue growing Preqin’s business, relationships and brand equity in Korea.
Role Overview:
We are looking for a motivated sales professional with a right mindset to manage and grow existing client relationships through subscription renewals and expansion, uplifts, and cross-selling of additional products. In this role, you will be responsible for strategic planning and account management across a designated sales territory and will be required to take full ownership within your jurisdiction. The role requires working with account managers to successfully retain and grow existing customer base, driving sales agendas and exceeding monthly net sales quotas and quarterly milestone goals.
Roles and Responsibilities:
- Develop a deep understanding of our clients’ organizational structure, understand each team/user’s needs, and their workflow, and support where needed.
- Identify key contacts at existing clients and maintain a strong need and relationships for Preqin to secure future retention.
- Identify potential users to increase usage within the clients’ organization to grow the value of Preqin by on-going engagements such as customized training and day-to-day support.
- Identify clients at risk, ensuring urgent client issues are resolved in a timely manner and turn the risks into safe renewal opportunities.
- Effectively communicate the status, risks and opportunities within the existing clients with the Sales team.
- Proactively communicate client feedback on data, product and the industry with the relevant departments within Preqin.
- Go the extra mile to provide excellent client support to maintain a positive reputation and impact for the business.
Key Requirements for this Role:
- Curiosity for learning, willingness to develop customer support skills to advance to the future Sales account management role.
- Must have a “Client-first” attitude.
- Proficient in both written and spoken Korean language to liaise with the Korea market and clients
- Prior experience in Client Success or Client Service within the financial data vending industry (is a bonus)
- Organized, detail-oriented with the ability to prioritize and respond quickly
- Highly proficient in MS Office Suite and CRM systems. Experience with Salesforce is preferred
- Working knowledge of the financial market data space, alternative assets, and financial services industries
- Bachelor’s Degree in Finance, Business or related field required
Company Benefits:
- Medical and dental benefits
- Flexi Benefits – Health and Wellness Incentives
- 24 days holiday
- We also sponsor employees to undertake professional training or to gain qualifications relevant to their career
Our culture and values are:
- Be Customer obsessed
We exist for our customers. We listen to them and understand their challenges. We design best-in-class data solutions for their success. - Act with integrity
We build trust through honesty and transparency. We’re committed to doing the right thing for our customers, our company, and each other. - Own your success
We’re a high-performance team. We challenge and champion each other in our pursuit of excellence. We never stop learning and strive to become experts in our fields - Think forward
We lead the industry through innovation. We foster collaboration and creativity to solve our clients’ next challenge and give them a competitive advantage. - Make an impact
We drive positive change as individuals, and as a company. We’re passionate about creating a better tomorrow for our industry and our communities.
Equal Opportunities:
Preqin is an equal opportunity employer where diversity is at the heart of our business. It is the policy of Preqin to ensure equal employment and consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, marital status, gender identity or expression, national origin, age, disability, pregnancy, veteran status, genetic information, socioeconomic status, political affiliation, or any other basis prohibited by applicable law. Preqin is committed to offering an inclusive and accessible experience for all job seekers, so everyone has the opportunity to be successful. If you need a reasonable accommodation during the application process due to a disability, please let the Preqin recruiter know at the start of the application process. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.
