- Client Relationship Management: Build and maintain strong, long-lasting relationships with clients, ensuring their needs are met and expectations are exceeded.
- Sales Growth: Identify and develop new business opportunities within the AV industry to achieve sales targets.
- Account Management: Manage a portfolio of accounts, providing clients with product information, quotations, and support.
- Project Coordination: Work closely with internal teams, including project managers and technical staff, to ensure the successful delivery of AV projects.
- Customer Support: Address client inquiries and issues promptly, ensuring a high level of customer satisfaction.
- Market Analysis: Stay up-to-date with industry trends, competitors, and market conditions to provide strategic insights and recommendations.
- Reporting: Prepare regular reports on account status, sales activities, and forecasts for the Sales Director.