Product area
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Job description
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
Additional job description
As a Policy Enforcement Manager, you will be responsible for working with a global team from policy, enforcement, product, engineering, tools, legal and other teams to prevent violative content from appearing on the site. You will evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities.
Qualifications
Job responsibilities
- Enforce YouTube’s violent extremism (VE) content policies and ensure high quality policy enforcement.
- Oversee YouTube’s various enforcement workflows including tooling improvements and scaled workflow optimization.
- Execute strategies across YouTube in close partnership with Legal, Product, Engineering, Google Trust and Safety, and YouTube Trust and Safety Content Policy.
- Manage escalations in the VE space while ensuring high quality enforcement and clear communication with cross-functional stakeholders
- Review graphic, controversial, and offensive video content in line with YouTube’s community guidelines.
Minimum qualifications
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
- Experience in content policy, anti-abuse, reviewing online content, or similar.
Preferred qualifications
- Experience in SQL, building dashboards, data collection/transformation and using data to drive strategy and business action.
- Experience in misinformation or election space.
- Ability to build relationships with cross-functional partners across geographies.
- Ability to communicate in English and Arabic fluently in order to review content and manage escalations in these languages.
- Excellent business judgment, problem-solving, influencing, and communication skills.
- Passion for working cross-functionally, thinking strategically, and keeping our users safe while protecting free speech.
