- Maintain knowledge and ensure compliance with departmental policies and standard service procedures.
- Supervise efficient upkeep of tools through proper usage of equipment and devices.
- Analyze all customer requirements and prepare plans resolve customer care related issues and satisfy customers.
- Monitor and ensure optimal cleanliness, sanitation for all growth oriented organizational projects.
- Perform regular investigation on design and provide all materials and devices to ensure enhancement of better services.
- Facilitate procedures to take orders from the customers.
- Coordinate with others and ensure staff set up and supply remain according to the standards.
- Monitor status of tasks given to different staff.
- Prepare documents and maintain adherence to the standards.
- Monitor status of assignments and any follow-up in association with manage plus supervisor in waiting list.
- Inspect food and beverage product preparation programs and maintain goodwill of company.
- Greet customers promptly in a warm and friendly manner.
- Applying F&B techniques correctly at all times, serving items with enthusiasm.
- Anticipates any unexpected needs and reacts promptly and tactfully.
- Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.
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