Job Description
· Maintaining a positive, empathetic and professional attitude toward customers
· Communicating with customers through various channels
· Liaising with Customer, Banks on update/follow up issues
· Authorise Retail Banking Transactions including Money Exchange, Remittance and Personal Account
Management, Account Opening
· Approve operational matters, such as Inward/Outward Remittance (Meps, Telegraphic Transfer, Drafts,
Cashier Order)
· Handling local and foreign cheques clearing through CTS/EGIRO
· Handling currency cash
· Ensure the smooth and efficient day-to-day operations
· Onboarding new customer (SB/CA) and scrutinizing documents
Job Requirements:
· Min ‘A’ Levels or Diploma.
· AML knowledge is advantageous
· Independent, able to work with minimum supervision
· Detailed and meticulous
· Possess High – quality customer service skills and a professional communication style.
