Scope of Services
The Services required are set out as follows:
Usage Support Services
To provide audio, visual and media services for school-wide events and
activities (e.g., Assembly, Mass Celebration, Art Performances, events
hosted by school). Media services include create/edit videos based on
school’s needs.
To conduct staff (hands-on) on setup of technology in the classroom
(AV/IT Equipment, Apple TV) (class technology representatives & Media/Info COMM Club CCA).
To perform AV and media related functions assigned by the school’s
Principal, Vice-Principals, AM or HOD/ICT.
To assist in National Exam’s AV/IT setup.
To assist ICT Executive to solve/troubleshoot PLD’s devices’ issues
(Include DMA matters) for students and staff.
Maintenance Services
To perform scheduled maintenance and assess usability of AVA
equipment (Audio, Visual, Video and Media) in all classrooms and
Specialised Rooms (e.g., AVA, PA in the General Office and Sound
Systems in the Assembly Area, Hall, ISH)
To liaise with school personnel (OM/HOD ICT) and see to the services,
installation, servicing, and repairs of AV/IT equipment with external
vendor,
Troubleshooting Services
To provide technical support for staff in the event when equipment do
not function properly in the classroom (e.g., Projectors, visualises, Apple
TV).
Administrative and Housekeeping Services
To facilitate loan of AV equipment to students/staff for official school
activities.
To perform documentation in loaning of IT/AV resources and to ensure
proper authorization regarding signing in/out of school’s equipment.
To update regularly equipment Loan Book, maintenance / damage
reports, machine logs, inventory tagging, categorise equipment
functionality.
To conduct routine inspection of fixed AV/IT equipment in the
classrooms and special rooms. (Egg Visualisers, LCD Projectors etc),
routine cleaning of equipment parts and checking on its function.
To assist in the receiving and checking of delivery of equipment from
supplier.
Qualification, Skill & Experience of the Contractor’s Personnel
The Personnel should minimally have the following qualifications, skills
and experience:
Experience
Minimum 1 year of experience working in school ICT environment and AVA implementation.
Good track record in AVA support
Qualifications
Good relevant technical knowledge in AVA, including but not limited to setup of sound system, projectors and others.
Good relevant technical knowledge in videography, including but not limited to video filming, video editing and sound editing.
Good relevant knowledge in photography, including but not limited to photo taking, photo editing and basic graphic design
ICT skills in the use of MS Office suite and Google Workspace for administration and video editing
Able to manage iOS devices
Competent and well-verse in Zoom, Google Meet, Microsoft Teams and other relevant video-conferencing platforms.
Possession of relevant experience in logistic maintenance and inventory management.
Skills
Possesses functional verbal and communication skills in English
Being a hardworking, cooperative team player who is willing to learn and accept different opinions.
Problem-solving skills
