Job Summary
We are looking for an Executive Assistant to provide support to members of the TTO COO & Group Transformation Management Team who have a diverse range of responsibilities across Risk Management, Group Resilience, Performance and Transformation, Group Transformation and Process Excellence.
This role will coordinate and manage business support, scheduling and preparation of materials. The dynamic nature of this role requires the ideal candidate to have exemplary time management skills and the ability to identify and anticipate the MT’s needs. The individual must interact seamlessly and professionally across a broad range of stakeholders including close collaboration with TTO MT EAs. To perform this job successfully, the individual is expected to handle sensitive and confidential information with professionalism and discretion.
· It’s an evolving role based on current environment so the ability to adapt will be key, including but not limited to:
· A good assistant, good attitude, and a sense of ownership
· A key team player.
· Attentive, highly detailed oriented, and able to multi-task with speed and efficiency.
· Responding in a timely manner, and clear communication is essential.
Processes
· Effective and timely diary management
· Manage agendas, prepare materials and track action items for various meetings and committees
· Support on any events and initiatives as directed and required
· Co-ordinate with team to ensure the MTs receives appropriate and timely information, to more efficiently allocate their time to matters of importance.
· Assist in the preparation and collation of information for reports to various committees and senior management and other stakeholders.
People & Talent
· Handle HR matters: track leave records, year end and employee related issues
· Support the team to organise team engagement events, CSR activities and team meetings/conferences/workshops/offsite, when needed
· Support the Department with MyVoice, performance check-in related Impact Planning and execution / follow-up
· Provide support to deliver an effective engagement and communication framework for the team
Key Responsibilities
Travel Management
· Arrange flights based on best travel timings and within the Travel Policy.
· Review itineraries and ensure requisite pre reading / documentation are in place
· Arrange hotel accommodations
· Process travel visas, if required
Financial Performance
· Review T&E submissions on behalf of MTs. To ensure that expenses are in line with the T&E policy.
· Review monthly cost report and ensure consistency of travel and expenses bookings.
Risk Management
· Act quickly and decisively when any risk and/or control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and, if necessary, escalated through the relevant forums.
Governance
· Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
· Deliver ‘effective governance; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.
· Drive the Functions and Talent communication agenda to ensure people are kept up to date with developments and improvements across the function, focusing on an integrated vs product led approach, spotting opportunities for co-creation and embedding ways to listen to feedback as well as provide updates.
Skills and Experience
Regulatory & Business Conduct
· Display exemplary conduct and live by the Group’s Values and Code of Conduct.
· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Key stakeholders
· TTOMT EAs
· TTO COO & GT MTs
· TTO COO & GT EA
· Other Stakeholders
Our Ideal Candidate
· 8+ years of Senior level secretarial experience in a fast-paced setting.
· Comfortable to deal with senior management across different countries and cultures
· Excellent business writing and proofreading skills
· A self-starter with a 'hands-on' style, able to operate with minimal guidance
· Responsive with meticulous attention and highly detailed oriented
· Highly organized individual with the ability to exercise good judgment in diverse situation and balance multiple priorities
· Excellent relationship building skills
· Reliable, discreet and diplomatic
· A team player who demonstrates good interpersonal skills with ability to prioritize workload and manage conflicting priorities
· Self-motivated, confident, enthusiastic and practical
· Able to multi-task and manage numerous deliverables effectively
· Time management and strong organizational skill.
· Excellent verbal, presentation and written communication skills.
Role Specific Technical Competencies
· Stakeholder Management
· Calendar and Time Management
· Data Management and File Organisation
· Communication Tools (MS Teams, Bluejeans, etc.)
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
· Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
· Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
· Flexible working options based around home and office locations, with flexible working patterns.
· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
