WE ARE HIRING
Marketing & Communications Executive, Sustainability community
Who We Are
myhalo is a zero e-waste sustainability tech platform for users to upcycle, rescue and adopt digital devices. We want to reduce e-waste through education and collaboration with government, education institutions, information & communication technology industry, tech community, partners, retailers and enterprises. Our mission is to build a community that embraces a zero e-waste lifestyle.
What We Offer
At myhalo, you’ll be given the chance to start your career in the purposeful
Sustainability and e-Waste space. As local pioneers of ICT e-waste reduction in Singapore, joining us gives you the opportunity to:
- Work with a team that is passionate about the environment
- Spread awareness on the harms of e-waste
- Help cultivate a like-minded community that embraces a zero e-waste lifestyle
Training & Mentorship
Taking on this role, you will be trained and manage a community focused on sustainability.
Career Path
Working at myhalo allows you to explore your passion for sustainability while contributing meaningfully to an organisation aligned closely with your personal values. We offer the freedom for you to expand your learning and develop your own career path.
Competitive allowance & welfare
myhalo offers competitive remuneration and benefit packages.
Products Management
● Work on sales strategies across different platforms - Lazada, Shopee, Carousell and our
own shopify.
● Prepare products for sales, including photo taking/cleaning/watermark and specification
management.
● Manage and update selling prices with the sales team.
● Post products for sale on various platforms, including Lazada, Shopee, Carousell &
company eCommerce portal.
● Work closely with the operation manager and designer for promotions and publication on
eCommerce platforms and social media.
e-Sales & e-Inventory Management (Shopify)
● Manage SLA of pre- and post-sale enquiries via email, phone calls, WhatsApp and social
media platforms to ensure timely & friendly replies, for all myhalo products, sales, trade in,
repair. Replies are supported by the sales team and customer service team.
● Prepare sale invoices on the business system.
● Manage sales receivable by checking eCommerce platforms settlement and payment
gateway settlement
● Manage Reviews Sales & Trade-in customer experience (current 4.8 stars on Google) so
that it is inline with our brand.
● Check stock availability daily and remove products from eCommerce platforms if sold
● Arrange product delivery after sale
● Ensure delivery SLA Timelines are met
● Work closely with the team to provide excellent customer trade-in and sales experience from
Offline-to-Online and Online-to-offline (O2O) platforms
Shopify Management & Marketing Automation (Training provided and supported by
external consulting team)
● Coordinate to work with Marketing automation and SEO team
● Management of Voucher Codes for Omni-channel programs through Shopify
● Configuration of Active Campaign for Marketing Automation
Others
● Maintenance and updating of Linktree and updating of campaigns on linktree
● Maintenance and updating of campaigns for in-shop Kiosk through website and physical
access.
● Updating opening hours on website / Google, assisted by web developer team.
● Work closely with the marketing team to coordinate marketing campaigns.
Reports
● Prepare Weekly Sales enquiry and performance reports, SLA report, Revenue report and
Product posting report.
● Other ad-hoc duties as assigned by Management
