Responsibilities:
- Maintain service items inventory control and order parts
- Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfill purposes on daily basis
- Liaising with Sales Dept & IT Dept closely on after-sales matters
- Handle incoming calls and enquires from corporate customers
- Answer email correspondence in a prompt and efficient manner
- Maintain proper records for billing purpose
- Maintain neat and timely update on the service form inputs to our system
- Any ad hoc requirements by the Manager
Requirements:
- Minimum Diploma or Certificate in IT/Computer or related studies
- Good communication skills and able to work independently
- Comfortable with dynamic and fast-paced environment
- Strong phone presence, interpersonal & customer service-oriented
- Enjoying interacting and communicating with people, and maintain good rapport with our in-house dept, suppliers and end-users
- Proficient in MS Office
Others:
- 5 Days work week from Mon to Fri 9AM to 6:30PM
- Location: Kaki Bukit
- Annual Leave, Medical Benefits, Staff Insurance
