JOB RESPONSIBILITIES:
- Identifying market trends, opportunities, and potential areas for expansion in the catering sector
- Setting financial goals and operational benchmarks to measure performance.
- Directing and supervising daily operations across all facets of catering services, including food preparation, Transportation, setup, and service.
- Ensuring adherence to high standards of food quality, presentation, and hygiene.
- Work with chefs to create and update menus that reflect the authentic flavors of Indian and Bangladesh cuisines.
- Incorporate customer feedback and seasonal ingredients to keep the menu innovative and appealing.
- Handle client inquiries, feedback, and complaints in a professional and timely manner.
- Develop and execute marketing strategies to promote catering services and increase market share.
- Establish and maintain relationships with suppliers and vendors to ensure quality ingredients and supplies.
- Negotiate contracts and manage supplier performance to achieve cost savings and supply reliability.
- Implementing and leveraging catering management software, POS systems, and other technology solutions to enhance operational efficiency and customer service.
- Keeping abreast of technological advancements and industry trends to stay competitive in the market
- Overseeing budgeting, financial reporting, and cost management. Monitoring financial performance against budgets and implementing cost-control measures where necessary.
- Implementing and maintaining quality control and assurance processes to uphold high standards in food preparation, presentation, and service.
- Managing procurement, inventory control, and supplier relationships to ensure consistent and cost-effective supply of ingredients and materials.
- Optimizing workflow and resource allocation to maximize efficiency and minimize waste
JOB REQUIREMENTS:
- Bachelor’s degree in Business Administration, Hospitality Management, Culinary Arts, or a related field.
- Minimum of 6 years of experience in the food catering industry, with a strong focus on Indian and Bangladesh cuisines, understanding of Bangladesh food culture, cuisines and techniques
- Proven experience as a Director or in a similar senior executive role, ideally within the catering industry, with at least 10 years of progressive responsibility.
- Willingness to work flexible hours, including evenings, weekends, and holidays, as catering events often require.
- Preferably bilingual to liaise with Indian/Bangladesh speaking clients/vendors/suppliers in view of working/business environment communication
- Ability to travel to mostly Bangladesh and India as needed for business development and client meetings
- Deep understanding of food service operations, catering logistics, and event management.
- Demonstrated success in managing large-scale catering operations and leading diverse teams.
- Familiarity with food safety standards, health regulations, and compliance requirements.
- Excellent decision-making and problem-solving skills, particularly in high-pressure situations.
- Experience in recruiting, training, and managing staff across various roles in catering operations.
- Proficiency in budgeting, financial planning, and cost control measures. Ability to analyze financial reports, identify trends, and implement strategies to improve profitability.
- Proven track record in overseeing complex operational workflows, including food preparation, transportation logistics, and event setup.
- Familiarity with catering management software, POS systems, and other relevant technology tools.
- Experience in market analysis, identifying opportunities for expansion, and adapting to changing industry trends.
- Ability to anticipate potential issues and develop contingency plans to address operational challenges.
