Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Responsibilities
- Report to Section Head of Structured Trade Operations (STO).
- A people manager and manage e-Performance.
- Make strategic planning on team resources for optimal and operational efficiency.
- Assist Section Head of STO in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame.
- Allocate and distribution Ready-to-process transactions to respective processors at beginning of day.
- Establish duty rosters for processors and authorizers.
- Participate in assigned UAT and LV for system enhancement and implementation.
- Lead and motivate team to achieve the Goals (KPI) that have been set.
- Oversee day to day operations, analyse Department processes to improve quality, productivity and efficiency.
- Implement effective operational processes and procedures.
- Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to.
- Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters.
- Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation to senior managers.
- Manage daily Trade Finance transactions authorization and or provide second level check (Import/Export/SBLC issuance).
Requirements
- Degree holder from a recognized University with minimum 10 years working in Trade Finance Operations within a bank.
- Minimum 3 years of experience in managing a team in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance).
- Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders.
- Ability to make strategic planning for team resources and manage e-Performance.
- Have extensive knowledge in Trade Finance products and regulatory sanction requirements.
- Ability to work effectively and independently as an individual as well as in a team.
- Ability to coach and guide team to ensure Department SOP, Bank’s policies and guidelines are adhere to.
- Ability to develop, implement and review policies and procedures.
- Ability to exercise sound judgement on transaction monitoring and escalation of red flags.
- Ability to leverage on MS Office applications (Excel, Words, Power Point).
- Good working attitude, positive mindset with strong logical and problem-solving skills.
- Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms.
- Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
